KineticDriftFlux

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we use it.

Last Updated: January 15, 2025

Information We Collect

When you interact with KineticDriftFlux, we collect information that helps us provide better educational services and improve your learning experience. Here's what we gather and why it matters for your web design education journey.

Personal Information

Name, email address, phone number, and mailing address when you register for our programs or contact us for information about our responsive web design courses.

Educational Data

Course progress, assignment submissions, quiz results, and interaction patterns within our learning management system to track your development.

Technical Information

Device information, browser type, IP address, and usage patterns on our website to ensure optimal performance across all devices.

Communication Records

Email exchanges, support tickets, and feedback you provide to help us improve our educational services and respond to your needs.

How We Use Your Information

We use your information primarily to deliver excellent web design education and support your learning goals. Our approach focuses on creating personalized learning experiences while respecting your privacy.

  • Educational Services: Providing course materials, tracking progress, issuing certificates, and facilitating communication between instructors and students
  • Program Administration: Managing enrollments, scheduling classes, sending important updates about your courses, and coordinating technical support
  • Platform Improvement: Analyzing usage patterns to enhance our learning management system and develop new features that benefit all students
  • Communication: Sending relevant information about web design trends, new course offerings, and educational opportunities that align with your interests
  • Technical Support: Troubleshooting issues, maintaining system security, and ensuring our platform works effectively across different devices and browsers

We never sell your personal information to third parties. Everything we do with your data is designed to support your education and improve your experience with our programs.

Information Sharing and Disclosure

We share your information only when necessary to provide our educational services or when required by law. Transparency is important to us, so here's exactly when and why we might share your data.

Educational Partners: We work with instructors and guest speakers who may access student information relevant to course delivery. All partners sign confidentiality agreements and commit to protecting your privacy.

Service Providers: Third-party companies help us operate our platform, including cloud hosting providers, email services, and payment processors. These providers can only use your information for the specific services they provide to us.

Legal Requirements: We may disclose information when required by Taiwanese law, court orders, or government regulations. We'll notify affected users when legally permitted to do so.

Business Transfers: If KineticDriftFlux is acquired or merged with another organization, your information may be transferred as part of that transaction. You'll be notified of any such changes.

Data Security Measures

Protecting your information is one of our highest priorities. We've implemented multiple layers of security to safeguard your personal data and educational records.

Encryption

All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.

Access Controls

Staff access to student information is limited based on job responsibilities and requires multi-factor authentication.

Regular Audits

We conduct quarterly security assessments and maintain compliance with data protection standards relevant to educational institutions.

Backup Systems

Secure, encrypted backups ensure your educational progress and certificates remain safe and recoverable.

While we implement robust security measures, no system is completely invulnerable. We continuously monitor for threats and update our security practices to address emerging risks in the digital education space.

Your Privacy Rights

Under Taiwanese privacy law and international best practices, you have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

  • Access: Request a copy of all personal information we have about you, including educational records and communication history
  • Correction: Update or correct inaccurate information in your profile or educational records
  • Deletion: Request removal of your personal information, subject to legal and contractual obligations for educational records
  • Portability: Receive your educational data in a structured format that you can transfer to other platforms
  • Restriction: Limit how we process your information while maintaining essential educational services
  • Objection: Opt out of non-essential communications and marketing materials while continuing your education

To exercise any of these rights, contact our privacy team at help@kineticdriftflux.com. We'll respond within 30 days and work with you to address your request appropriately.

Data Retention

We keep your information only as long as necessary to provide educational services and meet our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Schedule

Active Student Records: Maintained throughout your enrollment and for 2 years after course completion to support transcripts and certificates
Educational Achievements: Certificates and completion records kept for 7 years to verify credentials and support career development
Communication Records: Email correspondence and support tickets retained for 3 years for quality improvement and dispute resolution
Technical Logs: Website usage and system logs kept for 1 year for security monitoring and platform optimization

After retention periods expire, we securely delete or anonymize information. If you request early deletion, we'll remove data where legally permissible while preserving essential educational records.

International Data Transfers

As an educational technology company, we sometimes work with service providers located outside Taiwan. When your information is transferred internationally, we ensure appropriate protections are in place.

Our primary data processing occurs within Taiwan and other jurisdictions with adequate privacy protections. When we use services in other countries, we implement safeguards such as:

  • Contractual protections that require international service providers to maintain Taiwanese privacy standards
  • Certification schemes that verify adequate privacy protections in the destination country
  • Technical measures like encryption and access controls that protect data regardless of location

We regularly review our international data transfers to ensure they meet current privacy requirements and best practices for educational institutions.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your learning experience and improve our educational platform. We're transparent about what we track and why it helps your education.

Essential Cookies: Required for basic website functionality, login sessions, and course progress tracking. These cannot be disabled if you want to use our educational platform.

Performance Cookies: Help us understand how students navigate our site and identify areas for improvement. This data is aggregated and doesn't identify individual users.

Preference Cookies: Remember your settings, language preferences, and customizations to create a more personalized learning environment.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or share cookie data with marketing companies.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify active students through email and post updates on our website.

Minor clarifications or administrative changes may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy.

We encourage you to review this policy occasionally to stay informed about how we protect your information and support your educational goals.

Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, our team is here to help. We're committed to addressing your concerns promptly and transparently.

Privacy Team: help@kineticdriftflux.com

Phone: +886229648191

Mail: No. 358號, Yucheng Rd, Zuoying District, Kaohsiung City, Taiwan 813

Response Time: We typically respond to privacy inquiries within 2 business days

For urgent privacy concerns or suspected data breaches, please call our office directly. We take security incidents seriously and will investigate promptly.

Questions About Your Privacy?

We're here to help you understand how we protect your information and support your web design education. Contact our privacy team anytime with questions or concerns.